Try accessing your Skype account from another device that you might already be signed in on like your desktop computer, a mobile device, or Xbox.Do you use Skype on more than one device such as your desktop computer or phone? It's possible you may be signed in to a different account on each device.Do you use an email address to sign in to other Microsoft products or services such as Xbox, OneDrive, or ? If you recently signed in to one of those other services, it's possible you may be signed in to Skype with a different Microsoft account.Do you have more than one Skype account?.I know my sign in name and password, but can't sign in - you might have multiple accounts (and not even know it).įollow these steps to sign in to the correct Skype account: ![]() Check Skype Status to confirm sign in services are healthy.Signed in, but missing contact or credit. ![]() Check your Skype version, (sign in is disabled for older unsupported versions).My birthday is wrong, I'm actually an adult. ![]()
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